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The events of 2020 have required virtually every organization to pivot through uncertainty. Pivot its business and financial model, pivot its workforce, pivot its customer relationships, pivot its product marketing. All the while, evolving its culture to enable success in the new normal.

But pivoting requires momentum to excelerate your success in a new direction. Dixon|James provides strategic communications and change management guidance to enable organizations to pivot forward with purpose.  As we work to grow your people, brands and business, our competency and experience in the services below help you pivot forward.


We are outcome excelerators.
We're business experts who utilize communications and change management to drive your business transformation and growth.
Corporate Reputation
Public Relations
Public Affairs
Media Relations
Thought Leadership
Employee Engagement
Executive Positioning
Content Marketing
Digital Marketing
Owned-Earned-Paid Media
Brand Development
Brand Activation
Employer Branding
Web Development
Change Assessment & Strategy
Change Leadership
Change Communications
Risk Assessment
CEO & Board Counsel
Crisis Plan Development
Communications Support
Spokesperson Training


Dixon|James Communications is a Chicago-based independent marketing communications firm that delivers “growth communications” to excelerate your business success.

Focusing on small to mid-sized businesses, we bring a collaborative, results-oriented approach and decades of experience in all aspects of B2B and B2B marketing communications, including branding and rebranding, change management, public relations and social media, digital marketing, advertising, website development and graphic design. 

We're business experts who utilize communications to drive your business transformation and growth.




We've had the pleasure of working to support these fantastic brands and companies.


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We're a startup of grownups. Seasoned marketing communications pros with big city, big agency, big client experience, now working in an intimate environment where we can flex our strategic and creative muscles and deliver real value to clients. We know how to get it done right the first time, cost-efficiently.

Jim Heininger

Founder | Principal

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Jim Heininger, who established Dixon | James Communications in 2010, has been building and safeguarding some of the most respected brands for more than 30 years. Jim is a consumer and corporate brand marketing expert and experienced change management practitioner. He previously held leadership positions at the Chicago offices of Ogilvy, Porter Novelli and Ketchum and served as a communications consultant to McDonald's Corporation. Jim is best known for his work with McDonald's (managing through consumer issues affecting corporate reputation), Procter & Gamble, Wendy's (making Founder Dave Thomas a cultural icon and patron saint of adoption), Miller Brewing Company, Lion's Club International (global branding campaign on Lions' efforts to conquer blindness) and many successful change management initiatives for McDonald's, BMO Harris and others. Jim is a rebranding evangelist and has led multiple businesses through this strategic business transformation.


Jim received his bachelor's degree in Journalism from the University of Iowa and today serves on the school's Professional Advisory Board.  Read more

Lauren Timen

Media Relations Lead

Jim Morris

Creative Lead

Curt Hamilton

Design Lead

Wendy Love

Research Lead



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Headquarters in Chicago with representatives nationwide