© 2017 Dixon|James Communications

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MAXIMIZING OPPORTUNITIES

Dixon|James supported this financial services institution as it launched a new data-driven customer insights tool to inspire more productive sales discussions. Our change management, training oversight and communications leadership prepared employees to improve the customer experience.

 

When BMO Harris leveraged technology to improve the onboarding of commercial and business banking customers, we provided change management and communications support to ensure employees were on board with the new process first.